Privacy Policy

INTRODUCTION

Your privacy is critical to Ticket Central. This Privacy Notice describes how we collect, use, and protect your personal data when you use our platform at https://theticketcentral.com.

WHO WE ARE

Ticket Central is an online ticketing agent authorized by event organizers.

INFORMATION WE COLLECT

We may collect and process the following data:

• Identity Data: Name, username, age, gender.
• Contact Data: Billing address, email address, phone number.
• Technical Data: IP address, browser type, device info, and cookies.
• Transaction Data: Details of tickets purchased (Note: Full financial details like credit card numbers are processed by our secure payment gateway, PayFast, and are not stored directly on our servers).

HOW WE USE YOUR INFORMATION

We use your data to:

1. Process Orders: Supply tickets, process payments, and manage your account.
2. Service Communications: Notify you about event changes or account updates.
3. Marketing: If you consent, send you newsletters or offers about similar events.
4. Security: Prevent fraud and ensure the safety of our platform.
5. Compliance: Fulfill legal and regulatory obligations.

DISCLOSURE OF INFORMATION

We may share your data with:

• Event Organizers: To ensure you are on the guest list and for event management.
• Service Providers: Payment gateways (PayFast), hosting providers, and support tools.
• Legal Authorities: If required by law or to protect rights and safety.

DATA SECURITY

We use appropriate security measures (encryption, access controls) to protect your personal data. However, no internet transmission is 100% secure. Accounts are protected by passwords which you must keep confidential.

YOUR RIGHTS

Under applicable laws, you have the right to:

• Request access to your personal data.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal retention requirements).
• Withdraw consent for marketing communications.

To exercise these rights, please contact us at: info@theticketcentral.com.

COOKIES

We use cookies to improve your experience on our website. You can adjust your browser settings to refuse cookies, though some platform features may not function properly.